Amazon is Delivering at Fastest Speeds Ever for Prime Members
Amazon hit its fastest Prime delivery speeds ever so far this year in the U.S. and around the world, with more than 5 billion items arriving the same or next day
globally—an increase of more than 30% year-over-year.
“We've made remarkable progress this year when it comes to speed, and I’m super proud of the work our teams across the world are doing to deliver our vast selection of
products quickly while keeping employee safety as a priority,” said Doug Herrington, CEO of Worldwide Amazon Stores. “We're working together as one team focused on the customer, and we're setting new
records in the process. I can’t wait to see what we continue to do."
Read the full article now
on About Amazon. Thank you for everything you do for each other and our customers.
NEWS 2 minutes to read Our Progress Towards an Even More Inclusive Amazon Published: Aug 30, 2024 In 2022, we announced our plan to conduct a racial equity audit – a third-party review of our
policies, programs, and practices intended to identify any potentially disparate impacts on U.S. hourly employees. The audit is just one part of the significant short- and long-term investments we
continue to make in an effort to foster a more inclusive and welcoming workplace for all Amazonians. The review was led by the law firm of Paul, Weiss, Rifkind, Wharton & Garrison (Paul, Weiss).
The audit wrapped up and we received the final report this month, so we wanted to share an update on the process and the observations. The third-party review incorporates feedback collected during
in-person listening sessions conducted across the United States, a survey of thousands of U.S. hourly Operations employees, a review of hundreds of documents relating to the Amazonian employee
experience, and interviews with various site leaders, PXT employees, Amazon senior leaders, and subject matter experts. They then prepared a report, which you can find on About Amazon. The report
highlights a number of areas where our existing policies, programs, and initiatives are actively contributing to a more inclusive and equitable Amazon. Examples include Affinity Groups fostering a
sense of belonging and creating connections to our local communities, our comprehensive pay and benefits that are available on day one, robust onboarding and training programs, career advancement and
training opportunities, and our commitment to Amazon’s escalation culture and the variety of feedback mechanisms available to Amazonians. Across Amazon, we remain committed to our vision to build
inclusive and equitable experiences for our global base of employees, customers, and the communities we serve. Still, we recognize that this work is ongoing and that there’s more for us to do in this
space and that we have opportunities to enhance Amazonians’ shared understanding of policies and practices. Looking for more? The full report is available on About Amazon.
NEWS 1 minute to read We Asked. You Told Us Your Favorite Day 1 Benefits Published: Aug 23, 2024 Play Video Last year, we launched a new series called A to Z on the Street, a light-hearted look at
questions Amazonians frequently ask. This month, we're focusing on some of the beloved benefits you receive on Day 1. From medical benefits, Resources for Living, Employee Discount Code, to 401(k),
and so much more, you can explore all of your benefits right here on A to Z.
NEWS 1 minute to read Do You Know About These Money Management Benefits? Published: Aug 30, 2024 From budgeting basics to investment advice, our financial benefit offerings help give you the
foundation to make more confident money moves. Brightside Financial Care Did you know Amazon offers a free benefit that connects you and your family to a dedicated financial assistant? Brightside is
a free, secure, and confidential benefit that gives you access to a dedicated person who will assess your financial situation and work quickly to connect you with real solutions around budgeting,
your savings, debt management, find community resources, and emergency assistance. Call 1-888-409-0030, download the Brightside app, or visit Brightside to get started today. Spending Plans and Debt
Tools Did you know we also offer a Spending Plans and Debt Tools toolkit, which offers spending plan assistance, strategies and tools for reducing debt, educational resources, and free one-on-one
assistance from a financial expert? Click here to find out more.
How Customer Obsession Saved a Family's Vacation
It was a race against time, but Amazon teams succeeded in saving the day for a family and their long-awaited vacation. Just days before the family's trip, a distraught
customer realized they had accidentally put their travel documents and passports in a package, putting their plans in jeopardy.
Desperate for a solution, the customer turned to a public Facebook support group, hoping for a miracle. Little did they know that their plea would be answered by an
Amazonian! As soon as the post was spotted, Amazon colleagues from various teams sprang into action.
Trish Manners, HR business partner at MME1 in Darlington, UK, ultimately helped locate the package in Edinburgh, Scotland. Our on-site team ensured the documents were
handled securely, preventing any loss or damage, and kept the customer informed throughout the process.
Thanks to the tireless efforts of these Amazonians, the customer's family vacation was saved. This remarkable feat showcased the importance of teamwork, the power of
Customer Obsession, and reminds us of the impact we can
have on our customers' lives by putting them at the forefront of every action.
NEWS 1 minute to read Healthcare Without Leaving Home Published: Aug 28, 2024 Need medical advice, care, or even a prescription, but don’t have time to visit the doctor’s office? Your health should
never be an inconvenience. Whether you're at home or on the go, we have benefits to meet you where you are. Medical Advice Line Through the Medical Advice Line, you can talk to a nurse or doctor
anytime by phone, even if you’re not enrolled in an Amazon medical plan. It’s free to speak to a nurse for medical advice, and for the cost of a typical co-pay you can talk to a doctor for diagnosis
and treatment, including prescriptions. You can reach the Medical Advice Line at 1-888-434-9473. Virtual Care With virtual care, qualified health care providers offer not just medical advice, but
care and a diagnosis too—all by phone, video, or in-app messaging 24/7. To connect with a health care provider via virtual care, you must be enrolled in an Amazon medical plan. Virtual care offers a
range of services, including urgent care, prescriptions, specialty care, mental health support, and more. Check A to Z for your virtual care options as services vary by medical plan.
NEWS 1 minute to read We Asked. You Told Us Your Favorite Day 1 Benefits Published: Aug 23, 2024 Play Video Last year, we launched a new series called A to Z on the Street, a light-hearted look at
questions Amazonians frequently ask. This month, we're focusing on some of the beloved benefits you receive on Day 1. From medical benefits, Resources for Living, Employee Discount Code, to 401(k),
and so much more, you can explore all of your benefits right here on A to Z.
It’s important to get your
flu shot annually to help prevent or decrease the severity of the seasonal flu, and protect others. As an Amazon employee, you can
get a free flu shot this fall. Free flu shots near you If you’re enrolled in an Amazon medical plan, you and your covered dependents can get a free flu shot through your local pharmacy or at your
doctor’s office. Find in-network doctors and clinics for your medical plan. Many school districts and other community organizations also host flu shot clinics. Not enrolled in a medical plan? You can
receive a free flu shot voucher from site HR, redeemable at any Walgreens pharmacy. Employees in our five Neighborhood Health Center (NHC) regions (Dallas/Fort Worth, Detroit, Louisville, Phoenix,
and San Bernardino) can receive a free flu shot at any local NHC, regardless of medical plan, by calling the member support center at 1-888-854-1397 to book an appointment. Onsite flu shot clinics
We'll be hosting onsite clinics at many Ops locations across the country from mid-September through early December. More information to follow. If your location isn’t hosting a clinic or if you’re
unable to attend, you can visit a pharmacy, doctor’s office, or other community partner for your shot. To learn more about your flu shot options, visit A to Z Benefits.
How This Single Mom Went From Packer to Property Owner
When Lina Hernandez moved to the United States from Colombia, she never imagined she would one day achieve the American dream of homeownership. Now she proudly stands as
a homeowner and an Amazon robotics trainer at ACY5 in New Jersey.
Lina’s journey was anything but easy. She became a single mother at a very young age and faced the daunting challenge of navigating life in a new country where she spoke
very little English. “I just needed a paycheck,” Lina said. “I had to reinvent myself.”
Lina's determination to succeed grew stronger as she settled into her Tier 1 role. She decided to make Amazon her career and continued to develop new skills through
upskilling initiatives, including Career Choice and free training in robotics opportunities.
“One of the great parts of working for Amazon is that if you are inquisitive, and you show that you work hard, you will be recognized,” Lina said. “Someone is going to
discover you."
Visit 'Explore Your Benefits' on A to Z to see your full suite of benefits. You can also learn more about Career Choice here.
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