Amazonian Update Posts
We’ll soon cross the 1 Billion mark for Sports quizzes alone! (we crossed 1B for Geo previously) www.sporcle.com/games/catego...
— Sporcle (@sporcle.bsky.social) February 5, 2025 at 7:20 PM
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To celebrate Women’s History Month, nearly 1,500 T1-L8 women leaders from across Customer Fulfillment TSSL (traditional sortable soft lines) sites participated in Women Lead Day. The fourth annual event organized by Women@ TSSL+ included 43 sites from across the country led by all-women teams for the day.
“My hope is that this initiative encourages more women to see themselves in these roles—not just for a day, but for their entire career,” said Mackenzie Sewell, site leader at DFW5 near Dallas, Texas, who helped organize the event.
Check out the pictures of these all-women Ops teams leading together. Visit Encompass if you’re interested in joining an employee-led group.
NEWS 2 minutes to read Our Progress Towards an Even More Inclusive Amazon Published: Aug 30, 2024 In 2022, we announced our plan to conduct a racial equity audit – a
third-party review of our
policies, programs, and practices intended to identify any potentially disparate impacts on U.S. hourly employees. The audit is just one part of the significant short- and long-term investments
we
continue to make in an effort to foster a more inclusive and welcoming workplace for all Amazonians. The review was led by the law firm of Paul, Weiss, Rifkind, Wharton & Garrison (Paul,
Weiss).
The audit wrapped up and we received the final report this month, so we wanted to share an update on the process and the observations. The third-party review incorporates feedback collected
during
in-person listening sessions conducted across the United States, a survey of thousands of U.S. hourly Operations employees, a review of hundreds of documents relating to the Amazonian employee
experience, and interviews with various site leaders, PXT employees, Amazon senior leaders, and subject matter experts. They then prepared a report, which you can find on About Amazon. The
report
highlights a number of areas where our existing policies, programs, and initiatives are actively contributing to a more inclusive and equitable Amazon. Examples include Affinity Groups fostering
a
sense of belonging and creating connections to our local communities, our comprehensive pay and benefits that are available on day one, robust onboarding and training programs, career advancement
and
training opportunities, and our commitment to Amazon’s escalation culture and the variety of feedback mechanisms available to Amazonians. Across Amazon, we remain committed to our vision to
build
inclusive and equitable experiences for our global base of employees, customers, and the communities we serve. Still, we recognize that this work is ongoing and that there’s more for us to do in
this
space and that we have opportunities to enhance Amazonians’ shared understanding of policies and practices. Looking for more? The full report is available on About Amazon.
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Your opportunity to choose 2026 benefits will happen between September and November
News
1 minute to read
Explore Your 2026 Benefits Today
Your opportunity to choose 2026 benefits will happen between September and November
By:
Operations Communications
Published:
Sep 4, 2025
Actions for Explore Your 2026 Benefits Today
Whether you're focusing on health, supporting your family, or planning for tomorrow, Amazon has benefits that meet your needs and budget. Beginning January 1, 2026, Amazon’s basic medical plan starts
at $5 a week, with $5 primary care, mental health, and non-specialist visits—all without having to meet a deductible. Explore your 2026 benefits on A to Z to preview your options and see what’s
changing.
2026 benefits selection dates
Check your location's specific dates below and on A to Z.
September 18–October 1: Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Missouri, Nebraska, Nevada, Ohio, Oregon, Utah
October 9–22: California, Hawaii
October 16–29: Alaska, Georgia, Illinois, Minnesota, New Jersey, Tennessee, Wisconsin
October 23 – November 5: Kansas, Kentucky, Maine, Mississippi, New Hampshire, New Mexico, New York, Pennsylvania
October 30 – November 12: Alabama, Louisiana, North Carolina, Oklahoma, South Carolina, Vermont, Washington state
November 6 – 19: Washington D.C., Florida, Iowa, Maryland, Massachusetts, Michigan, Montana, North Dakota, Rhode Island, South Dakota, Texas, Virginia, West Virginia, Wyoming
For more information or support, visit My HR.
NEWS 1 minute to read Do You Know About These Money Management Benefits? Published: Aug 30, 2024 From budgeting basics to investment advice, our financial benefit
offerings help give you the
foundation to make more confident money moves. Brightside Financial Care Did you know Amazon offers a free benefit that connects you and your family to a dedicated financial assistant? Brightside
is
a free, secure, and confidential benefit that gives you access to a dedicated person who will assess your financial situation and work quickly to connect you with real solutions around
budgeting,
your savings, debt management, find community resources, and emergency assistance. Call 1-888-409-0030, download the Brightside app, or visit Brightside to get started today. Spending Plans and
Debt
Tools Did you know we also offer a Spending Plans and Debt Tools toolkit, which offers spending plan assistance, strategies and tools for reducing debt, educational resources, and free
one-on-one
assistance from a financial expert? Click here to find out more.
NEWS 1 minute to read Healthcare Without Leaving Home Published: Aug 28, 2024 Need medical advice, care, or even a prescription, but don’t have time to visit the doctor’s office? Your health should never be an inconvenience. Whether you're at home or on the go, we have benefits to meet you where you are. Medical Advice Line Through the Medical Advice Line, you can talk to a nurse or doctor anytime by phone, even if you’re not enrolled in an Amazon medical plan. It’s free to speak to a nurse for medical advice, and for the cost of a typical co-pay you can talk to a doctor for diagnosis and treatment, including prescriptions. You can reach the Medical Advice Line at 1-888-434-9473. Virtual Care With virtual care, qualified health care providers offer not just medical advice, but care and a diagnosis too—all by phone, video, or in-app messaging 24/7. To connect with a health care provider via virtual care, you must be enrolled in an Amazon medical plan. Virtual care offers a range of services, including urgent care, prescriptions, specialty care, mental health support, and more. Check A to Z for your virtual care options as services vary by medical plan. Featured Feb 26, 2025 Play Video New and Expanded Medical Benefits to Support You and Your Family Welcome to News in :90 for February 26, your quick video news update right here on A to Z, including: Use RxAid to find savings on prescriptions. Explore our new and enhanced family-building benefits. Three tips for a safer commute to and from work. See a special delivery to a four-legged customer. 2.8k likes 93.5k views NEWS 4 minutes to read 7 Ways Amazon Supports the Path to Parenthood Published: Feb 24, 2025 When it comes to becoming a parent, there's no one-size-fits-all approach. Amazon has expanded and enhanced a variety of benefits and services to support you and your family on this journey. Here are a few ways your benefits can help manage expected and unexpected turns. 1. Guide for family planning, pregnancy, and bonding leave – Amazon is committed to making it easy for you to plan for leave if you or your partner are in the process of birthing, adopting, fostering, or coping with loss of a pregnancy. Use the guide for step-by-step instructions to prepare for your leave or return to work. 2. Mental health resources to support you in your journey – Mental health is a critical aspect of family-building. Amazon has many resources to help you and your partner navigate the new parenting rhythms of life, including in-the-moment counseling options in person or by video/chat, and a suite of self-guided tools and pregnancy-focused peer support forums. Visit A to Z’s mental health and well-being page to learn more. 3. Expanded reimbursement for adoption, surrogacy, and donor expenses – Amazon is expanding its reimbursement program beyond adoption to also include surrogacy and donor expenses. Each household may be reimbursed for up to $10,000 in eligible expenses such as agency fees, legal fees, and travel expenses. The adoption, surrogacy, and donor benefits are separate from each other, meaning you can use all three programs. Adoption and surrogacy reimbursement benefits are available to full-time, part-time, and reduced time employees working 20 hours or more (class F, H, and R) regardless of medical plan enrollment status. Donor tissue reimbursement benefits require you to be enrolled in an Amazon medical plan. You must have 90 days tenure at Amazon before you or a dependent can qualify for adoption/surrogacy/donor reimbursement. 4. New maternal warning signs training – Amazon teamed up with the Centers for Disease Control and Prevention (CDC) to share important messages about maternal warning signs and empower you and your family to advocate for you or your partner’s health during and after pregnancy. 5. New pregnancy program with virtual doula – Amazon’s family-building benefit with Maven includes free unlimited access to virtual doulas throughout pregnancy, delivery, and postpartum. Doulas are trained professionals who can provide informational, emotional, and physical support before, during, and after childbirth to improve the pregnancy and delivery experience. During virtual appointments, doulas can help you create a birth plan, discuss birth positions and breathing techniques, educate patients so they can advocate for themselves during the birthing process, and more. There’s no requirement to have gone through fertility treatment to speak to a virtual doula, and the doula benefit is available to Amazon employees and spouses/partners enrolled in an Amazon medical plan starting Day 1 of employment. 6. Enhanced fertility and family-building care – Amazon’s family-building benefit with Maven continues to offer financial coverage for fertility treatment if you are enrolled in a health plan with Amazon. Like other health procedures, you’ll share the cost of care with Amazon at a significantly reduced cost. New in 2025, the benefit also includes free, unlimited access to expert virtual care, a dedicated Care Advocate, on-demand classes, and expert-approved resources to support you whether you want to grow your family through fertility treatment, adoption, or surrogacy. No infertility diagnosis is required to get started. After 90 days of tenure at Amazon, you or your dependent can access in-person fertility treatment. 7. Pregnancy care through medical insurance – If enrolled in a medical insurance plan through Amazon, your plan covers a variety of preventive care, education, supplies, and more to support you through pregnancy and well after baby is born. For more information on Maven and Amazon’s family-building benefits, visit A to Z.
Chris Atkins, director of Worldwide Ops Sustainability, walks us through some of the highlights coming out of Climate Week NYC 2024.
- Things are happening fast. I was impressed and a little bit astonished at the momentum we’ve gained over the last 12 months. More and more people are stepping up to consider the ways their business and industry can take climate action. Wherever you work, I encourage you to really think about what waste and inefficiencies exist. Bring a climate action lens to every decision you make every day: you’ll find the right solutions for our planet.
- The Climate Pledge is driving action. It struck me that Amazon and the Climate Pledge are deeply involved in so many of the solutions that are necessary right now to take action against climate change. The power of the Pledge is its ability to bring signatories together.
- Electrification will be a critical component of our effort to decarbonize our on-road vehicles. I joined a discussion on what we need to put more electric vehicles on the road and I’m excited to see even more packages delivered by EVs globally as a result.
- Collaboration drives most impact. One long-term goal is to decarbonize our Operations, but we can’t just focus on what we can do in our existing operations. Amazon is working closely with steel production companies and supporting their research into new low-carbon steel. Long term we can use this steel in the sites of tomorrow, lowering the emissions of our future Operations.
- There’s cause to be hopeful. Fast forward 12 or 24 months, and I think the world will have made big strides forward in deploying the low carbon solutions that we need to scale up quickly and mitigate the worst impacts of climate change. I’m proud of where we’re going and I’m proud of the work that you all are doing. From reducing waste to renewable energy, the momentum of change is now with us.
Click here to find out more about Amazon’s sustainability initiatives.
CAREER GROWTH
1 minute to read
Now Beginning Day 1: Enroll in a Language Course
Published:
Sep 19, 2024
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Career Choice has expanded eligibility for language courses. Now, you can start developing your language skills as early as Day 1 of employment.
Improving your language skills can open doors to new opportunities. Amazonians like Sunday, process assistant at MDW5 in Crest Hill, Illinois, know this firsthand. Originally from Nigeria, Sunday signed up for one of Career Choice’s English-proficiency courses to enhance his ability to speak clearly and effectively on the job. Now he has the confidence to lead at his site and excel in his role.
Whether you’re looking to take a next step in your career or want to perform at a higher level in your current job, Career Choice offers you in-demand language training designed to give you the skills you need to stand out at Amazon and beyond.
Ready to learn more? Visit Career Choice in A to Z to explore available language courses and enroll today.
NEWS
3 minutes to read
Policy Reminders for a Safe and Fun Workplace
Published:
Dec 05, 2024
At Amazon, we're customer obsessed for both our employees and our customers. We strive to have fun, operate safely and respectfully, and deliver for our customers as a team. To do this, we must all
work better together to drive a positive working culture. It’s important for each of us to keep ourselves and workplace organized, safe, and ready to delight our customers.
Please review the below policies and make every effort to operate within them while employed at Amazon:
Working Hours Policy: Your safety and wellness are important to Amazon. Working hard also includes taking appropriate meal periods and
rest breaks. If you work more than five hours* in the workday, you're required to take an uninterrupted, work-free 30-minute meal period. This includes employees who work a single shift that's longer
than five hours or who work multiple shifts in a single workday that total more than five hours. Amazon expects managers who supervise hourly employees to provide employees with meal periods and rest
breaks in compliance with Amazon’s policies, federal and state law. Employees are responsible for taking all meal periods and rest breaks provided to them.
Owner’s Manual and Guide to Employment: This summarizes Amazon's basic personnel policies and practices, and is intended to serve as a resource concerning your employment at Amazon. It's designed to
provide you with an overview of Amazon's policies, procedures, and benefits.
Anti-Harassment: Amazon complies with laws against harassing conduct. We prohibit harassment based on a variety of personal characteristics including but not limited to age, color, creed, disability,
ethnicity, gender identity, national origin, maternity status, race, religion, sex, and sexual orientation.
Security Standards of Conduct: To protect the people, information, and assets of Amazon, Amazon people must conduct themselves in a manner that promotes a safe and secure work environment. This
standard provides the global baseline requirements for classifying and reporting security infractions. Deviation from this standard will expose Amazon to risks impacting people, information, and/or
assets.
Business Code of Conduct & Ethics: In performing their job duties, Amazon.com employees should always act lawfully, ethically, and in the best interests of Amazon.com. This Code of Business
Conduct and Ethics (the "Code of Conduct") sets out basic guiding principles. Employees who are unsure whether their conduct or the conduct of their coworkers complies with the Code of Conduct should
contact their manager or the Legal Department.
Please review these policies, and reach out to your manager with any questions you may have. You're welcome to reference these policies at any time on the A to Z app, or visit the MyHR tool for
additional help.
NEWS
2 minutes to read
Hurricane Milton: Ongoing Relief Efforts Underway
Published:
Oct 11, 2024
Our hearts are with our employees and partners affected by both Hurricane Helene and Hurricane Milton.
With thousands of Amazon employees in Milton’s path, making sure our employees are safe has been our top priority. We activated emergency protocols to ensure their well-being and ensure our sites remain safe.
Additionally, Amazon has delivered more than 40 truckloads of essential items from our Disaster Relief Hub to relief partners working in the affected areas, and we will continue to dispatch Amazon-donated relief supplies through these next few weeks.
We're here to support those impacted during this difficult time. If you or your family are facing new or ongoing challenges due to the hurricanes, we have resources available to support you. You can find them on the Disaster Relief Guide here on A to Z.
Many Amazonians have asked how they can help. A virtual volunteer opportunity is available to take support calls from community members asking for help with property cleanup. Training resources are available for volunteers. Learn more here.
In addition, Amazon has created a donation page for those who would like to help those in need financially. A tax-deductible donation will help deliver critical supplies, temporary shelter, medical care, and other emergency assistance through our humanitarian partners.
NEWS 2 minutes to read Delivering the Future: See Our New Ops Innovations Published: Oct 09, 2024 We're announcing several big innovations that supercharge our delivery speeds, product selection, and convenience for customers while reinforcing our sustainability promises. These advancements help improve safety and efficiency for our Operations employees and highlight our obsession with innovation on behalf of customers and the planet. Here are a few highlights: Launch of Gen12 fulfillment centers: Watch the video above to see the build out of SHV1, our new fulfillment center in Shreveport, Louisiana. It's one of our most technologically advanced sites to date—employing cutting-edge robotics, including Proteus, to help associates ship packages more efficiently. Expanding Amazon Pharmacy delivery services: Amazon Pharmacy will open pharmacies that offer Same-Day Delivery in up to 20 new cities across the U.S. in 2025. The new pharmacy sites will be embedded in Same-Day Delivery sites, enabling faster delivery of medication directly to a customer’s door. More options for ordering grocery items with Amazon: We’re enhancing delivery services to allow customers to include grocery items in same-day orders. Amazon’s AI-powered shopping app will also be able to generate grocery lists from meal plans, highlight deals, and identify products that meet dietary needs. Reduce packaging even more in 2024: We’re continuing to build on the progress we’ve made in reducing packaging and making it more recyclable. Since 2015, Amazon has reduced the average packaging weight by 43% and avoided more than 3 million metric tons of packaging globally. Read more on About Amazon.
CAREER GROWTH
1 minute to read
Get Free Career Coaching with Career Choice
Published:
Sep 16, 2024
Play Video
At Amazon, we understand that navigating the world of education and career advancement can be daunting. That's why we've partnered with Kaplan to provide you with free personalized coaching support
every step of the way. Our career coaches are available on Day 1 and they're dedicated to helping you identify your goals, develop a tailored action plan, and guide you through the process of
achieving your dreams.
That's not all: Our career coaches can also assist you with both education support and career services. Need help with college applications, financial aid, or course selection? Your coach has got you covered. Looking for resume writing tips, interview preparation, or job search strategies? They'll be your trusted advisor.
Like Esther, take the first step towards unlocking your potential here. Your future is waiting – seize it with the support of Amazon's career coaching services.
NEWS 2 minutes to read Hurricane Milton: Ongoing Relief Efforts Underway Published: Oct 11, 2024 Our hearts are with our employees and partners affected by both
Hurricane Helene and Hurricane Milton.
With thousands of Amazon employees in Milton’s path, making sure our employees are safe has been our top priority. We activated emergency protocols to ensure their well-being and ensure our
sites
remain safe. Additionally, Amazon has delivered more than 40 truckloads of essential items from our Disaster Relief Hub to relief partners working in the affected areas, and we will continue to
dispatch Amazon-donated relief supplies through these next few weeks. We're here to support those impacted during this difficult time. If you or your family are facing new or ongoing challenges
due
to the hurricanes, we have resources available to support you. You can find them on the Disaster Relief Guide here on A to Z. Many Amazonians have asked how they can help. A virtual volunteer
opportunity is available to take support calls from community members asking for help with property cleanup. Training resources are available for volunteers. Learn more here. In addition, Amazon
has
created a donation page for those who would like to help those in need financially. A tax-deductible donation will help deliver critical supplies, temporary shelter, medical care, and other
emergency
assistance through our humanitarian partners.
NEWS
1 minute to read
How This Single Mom Went From Packer to Property Owner
Published:
Aug 22, 2024
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When Lina Hernandez moved to the United States from Colombia, she never imagined she would one day achieve the American dream of homeownership. Now she proudly stands as a homeowner and an Amazon robotics trainer at ACY5 in New Jersey.
Lina’s journey was anything but easy. She became a single mother at a very young age and faced the daunting challenge of navigating life in a new country where she spoke very little English. “I just needed a paycheck,” Lina said. “I had to reinvent myself.”
Lina's determination to succeed grew stronger as she settled into her Tier 1 role. She decided to make Amazon her career and continued to develop new skills through upskilling initiatives, including Career Choice and free training in robotics opportunities.
“One of the great parts of working for Amazon is that if you are inquisitive, and you show that you work hard, you will be recognized,” Lina said. “Someone is going to discover you."
Visit 'Explore Your Benefits' on A to Z to see your full suite of benefits. You can also learn more about Career Choice here.
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